Size, Location: 3-BDRM + Den, 3 Baths, 2000 sq ft, White Forest Estates
Beds: Sleeps 10, 2 Double/Single Bunks, 2 King, 1 Queen Sofa Bed, Single Cot
Amenities: 2 Fireplaces, Hot Tub, Heated Floors, Garage, Direct Ski In/Out
Rates: $300.00 - $600.00 per night CAD; Discounts for 5+ Nights

Arrival Days:  Arrivals on any day of the week.    
Cancellations Made by Guests:  Deposits are non-refundable.  Payment (minus deposit) refundable if booking is cancelled 60 days or more in advance of your scheduled arrival. Otherwise, refunds are only issued if we are able to replace your booking. 
Check-In Time:  4:00pm (1600)    
Check-Out Time:  11:00am (1100)    
Complaints Concerning Property:  Report all property complaints or obvious damage caused by previous guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification.  Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure. 
Courtesy Hold Reservations:  We do not accept reservations without payment.    
Delayed Arrivals:  No refunds.  We are not responsible for any arrival delays. 
Delivery of Instructions and Access Information:  Instructions will be emailed to you when the balance of payment is received.    
Excessive Noise:  A warning will be provided upon the first noise complaint. A second complaint will result in eviction.  If evicted, refunds will not be provided. 
Graduation & Stag/ette Parties:  Not allowed.    
Housekeeping:  Includes clean on arrival; cleaned after departure; complimentary midstay clean provided for bookings of 8 or more nights.    
Ineligible Guests & Refusal of Business: 48-Hour Reservation Cancellation  The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Reservations may be cancelled up to a maximum of 48 hours from the time the ineligible Guest made the booking.  Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses 
Late Reservation Payments:  Bookings will be cancelled if payment is not received by due dates.  Guests may re-book if the dates are still available - deposit will not be charged again. 
Liability:  We are in no way responsible for harm or injury to guests either in our suite or at Big White resort.    
Maintenance Emergencies:  Emergency contacts are provided to guests once booking is complete.    
Maximum Sleeping Capacity:  Maximum 10 people.  More than 10 people will result in eviction.; refunds will not be provided. 
Minimum Age Requirement:  At least one guest must be 21 years of age or older.    
Missing Items:  Guests will be charged for missing items according to the damage deposit policy.    
Pets:  No pets.    
Policy Updates:  Policies are subject to change without notice.    
Privacy:  The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests.  Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact. 
Property Damage:  A $500 (CAD) charge will be charged in addition to the balance of payment.  Damage includes, but is not limited to: noise complaints, common or private property damage, excessive cleaning charges, lost or broken or missing common or private property items, smoking inside the property, pets inside the property and all charges relating to security company or police involvement regarding property. Balances from the damage deposit will be refunded within 30 days of departure. 
Rental Accommodation Zoning:  Residential    
Resort Information:  Available in the unit.    
Smoking:  No smoking allowed in the unit.    
Terms of Eviction:  Smoking, excessive noise, threat of common or private property damage, disturbing the peace; excess of 10 overnight occupants without advance permission.

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