Size, Location: 3-BDRM + Loft, 2 Baths, 1800 sq. ft, Upper, Snow Pine Estates
Beds: Sleeps 10, 2 Double, 1 Double Sofa Bed, 3 Queen
Amenities: Private Hot Tub, Ski In/Out, Loft, 2 South Facing Decks
Rates: $280-$569 per Night CAD - NO HST!

Cancellations Made by Guests:  All payments are non-refundable  If we can replace your booking, we will refund your money, subject to a 4% cancellation fee. 
Check-In Time:  4 PM     Check-Out Time:  10 AM    
Complaints Concerning Property:  Report all property complaints or obvious damage caused by previous guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification.  Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure. 
Delayed Arrivals:  No refunds    
Delivery of Instructions and Access Information:  Sent by email upon making balance of payment - includes directions and access codes. 
Excessive Noise:  You will get evicted without a refund!    
Housekeeping:  Cleaning after departure is included; in addition, guests staying 8 nights or more receive a complimentary change of towels and bedsheets every 5th day  Human error exists! If for some reason there has been a housekeeping error and the property is not ready upon your arrival at 4pm pst, we will refund your first night if it's not cleaned and ready by 8pm. The property will be cleaned the next day if we are unable to get it cleaned that first night.
Ineligible Guests & Refusal of Business - 48-Hour Reservation Cancellation:  The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and guests who have caused bodily or emotional harm to any third parties. Reservations may be cancelled up to a maximum of 48 hours from the time the ineligible guest made the booking.  Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses. 
Late Reservation Payments:  Not permitted.  Late payments will result in cancellation of booking without refund. 
Liability:  We are not responsible for any bodily harm to guests or guests of guests while they are on our property or at any location in Big White Ski Resort. We're not responsible for guests' personal items.    
Maintenance Emergencies:  We live 1 hr away. Our cleaners on the hill are also available in case of emergency.    
Maximum Sleeping Capacity:  10    
Minimum Age Requirement:  Booking adult must be over age 25.    
Missing Items:  Guests authorize a credit card charge for missing items.    
My Web Site Guarantee:  I will guarantee that I will honor all rates posted on my web site at the time that your reservation request is submitted.  If any amenity changes after you have confirmed your booking with payment, I will notify you in advance and give you an opportunity to cancel with a full refund. 
Noise Restrictions:  Noise complaints may result in eviction by local police or security personnel.    
Pets:  Not permitted    
Policy Updates:  Excessive noise from the hot tub area is not permitted after 11pm.  The outdoor tub area can be used after 11pm, but please engage only in quiet conversations after 11pm out of respect for our next door families. 
Privacy:  The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests.  Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact. 
Property Damage:  Guest authorizes up to a $500 CAD charge on their card upon departure in event of property damage.  Damage includes, but is not restricted to: noise complaints, common or private property damage, excessive cleaning charges, lost, broken or missing common or private property items, smoking or pets inside the property, and all charges relating to security company or police involvement regarding property occupant's behaviour while in the property or on common premises. 
Zoning: Rental Accommodation       
Smoking:  This chalet is non-smoking.  Smoking inside will result in substantial penalties. 
Snow Guarantee:  We cannot be responsible for weather.    
Terms of Eviction:  Smoking, excessive noise, illicit drug usage, threat of common or private property damage, disturbing the peace, more than 10 people: will result in eviction.

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