Okanagan Ski Holidays

Property Details

Christmas Special - Last minute cancellation, book 14 nights over Christmas, pay for only 10!

Welcome TO THE RAVEN.... extra large 3 BEDROOM 4th FLOOR PENTHOUSE.Contemporary design, fabulous living spaces and a location convenient to all resort amenities! Spectacularly located just minutes to the ski runs and all the amenities & fun at Happy Valley. Distinct European design with handsome furnishings and state of the art kitchen creates the perfect setting for your next vacation.

Features		Bed Configuration
Bedrooms:	3	Master	King
Bathrooms:	3	Bedroom 2	King
Sleeps:	9	Bedroom 3	King + Double + Single Beds
Hot tub:	private
Full kitchen:	Yes
TV:	3
Patio/deck:	2
Fireplace:	Yes
Games Room	Pool table
Parking:	two spots inside, first come first served outside
Laundry:	in-suite
Sound:	DVD, Stereo
Internet	free wireless

More info

Property Highlights

Size, Location: 3-BDRM, 3 Baths, 1950 sq. ft., Penthouse, Happy Valley
Beds: Sleeps 9; 3 King, 1 Double/Single Bunk
Amenities: Steam Shower, Hot Tub, BBQ, Pool Table, Indoor Pool/Fitness
Rates: $279-$600 CAD; Discounts for 5+ Nights

Policies & disclaimers

Policies

PLEASE REVIEW OUR POLICIES CAREFULLY, particularly our cancellation policy. These policies are strictly enforced. Failure to meet them prior to your arrival or during your stay will result in either cancellation or eviction. Minimum age for guests is 25, unless accompanying parents/guardians. We do not require a deposit in advance for damages. By booking with us you agree to pay charges up to $2,000.00 for damage, missing items or excessive cleaning.

Suitability & Eligibility Policies

Suitable For:
Adults - Min Age to Stay	25 years old. Unless accompanied by parent/guardian.
Non-Smokers Only	NOT PERMITTED. STRICTLY ENFORCED
Seniors
Wheelchairs
Young Adult Groups 17-24 With Accompanying Age-Eligible Adult(s)

Not Suitable For:
Graduation & Stag/Stagette Parties	Not permitted.
Pets	NOT PERMITTED. STRICTLY ENFORCED
Young Adult Only Groups 17-24

Reservation & Cancellation Policies

Policy	Description
Arrival Days	There are currently no restrictions regarding the day of guest arrival.
Cancellations Made by Guests	All payments are non-refundable. If we can replace your booking, we will refund your money. Refunds will be adjusted for any payment processing expenses.
Courtesy Hold Reservations	We can not hold reservation without payment.
Delayed Arrivals	Sorry, No refunds.
Delivery of Instructions and Access Information	Sent by email upon making balance of payment. Includes directions and access codes.
Guest Account Termination	The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site
Guest Stay Contract	We do not require a signed Guest stay contract. When you book online, you are agreeing to our terms and conditions.
Ineligible Guests: 24 Hour Reservation Reversal	The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Reservations may be cancelled up to a maximum of 48 hours from the time the ineligible Guest made the booking. Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses
Late Reservation Payments	Failure to pay by due dates will result in automatic cancellation. Guests can re-book dates if they are still available; deposit will not be recharged.
Privacy	The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact.
Reservation Changes	Your reservation can be changed if it is in compliance with our cancellation policy. Please note that your deposit for your revised reservation is calculated on your original reservation amount.

Guest Stay Policies

Policy	Description
Amenity Terms of Use	Use of common building amenities is at your own risk. Please obey posted rules and regulations.
Check-In Time	4:00 pm or later. STRICTLY ENFORCED
Check-Out Time	10:00 am or earlier. STRICTLY ENFORCED
Complaints Concerning Property	Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure.
Excessive Cleaning Costs	Standard departure cleaning is complimentary. Cleaning associated with defacing the property, or above the standard fees is considered property damage.
Excessive Noise	Complaints of excessive noise will result in eviction without refund!. Please be considerate of your neighbours
Garbage Removal	Guests are responsible for garbage removal at the time of departure. Waste disposal & Recycling containers are located on site in the parking garage.
Housekeeping	Cleaning after departure is included; in addition, guests staying 10 nights or more receive a complimentary change of towels and bed sheets every 7th day. Additional housekeeping can be arranged for a fee
Internet Availability & Usage	Internet service is provided by a third party. We cannot be held responsible if there is a lack of or quality of service at any time.
Liability	We are not responsible for any bodily harm to guests or guests of guests while they are on our property or at any location in Big White Skit Resort.
Maintenance Emergencies	In resort support provided. Complete emergency contacts provided for booked guests.
Maximum Sleeping Capacity	9 people. Additional persons will result in immediate eviction
Missing Items	Guests authorize credit card charge for replacement of missing items, which depending on value, may be in excess of the stated damage deposit.
Noise Restrictions	Quiet time is 11:00pm to 7:00am. Guests may be evicted subsequent to noise complaints and will be charged for any damages resulting form the noise complaints. The outdoor hot tub area may be used after 11:00pm, but please engage only in quiet conversation after 11:00pm out of respect for our neighbouring guests.
Policy Updates	Policies are subject to change without notice, however guests will be notified via e-mail of changes prior to their arrival.
Property Damage	Guest assumes all financial responsibility for property damage incured by tenants or guests & authorizes up to a $2,000.00 CAD charge on their card upon departure in the event of property damage. By accepting our guest stay contract with online payment you agree to pay us for all damages that you incur. Damage includes, but is not restricted to: noise complaints, common or private property damage, excessive cleaning charges, lost or broken or missing common or private property items, smoking inside the property, pets inside the property and all charges relating to security company or police involvement regarding property occupant's behavior while in the property or on common premises.
Rental Accommodation Zoning	This property is legally zoned for either short term, or long term, rental accommodation use.
Resort Information	Provided at time of arrival and/or visit www.bigwhite.com.
Ski & Snowboard Gear Storage	Secure ski locker is provided for equipment storage. Please do not bring equipment into the suite.
Terms of Eviction	The following conditions and circumstances will result in eviction from our property: smoking, excessive noise, pets, more overnight guests than permitted by owner. You will be evicted for excessive noise, common and private property damage, disturbing the peace.

Guarantees Policies

Policy	Description
Reservation Guarantee	If a situation arises that is out of our control, we will find you another suitable arrangement. If we fail to successfully relocate you we will fully refund the remainder of your stay. Travel insurance is recommended to protect you against any unexpected events involving your lodging, flights or vacation related products
Snow Guarantee	Sorry, no guarantees.

Payment Details

Rates

Christmas Special - Last minute cancellation, book 14 nights over Christmas, pay for only 10!

Rates are quoted in Canadian dollars per night and are subject to change without notice.

Applicable Taxes	HST of 12.00% applies (taxes not included in the rates below)
Rates Calculation

Season	Start Date	End Date	# of Nights	Rate/nt	Comments
Summer/Fall	Apr 10, 2011	Nov 24, 2011	7 +	$99.00	Off Season, the ski resort is closed. Hot Tub and Swimming pool is not available.
First Tracks	Nov 25, 2011	Dec 15, 2011	3 + 5 + 7 + 10 + 14 +	$350.00 $330.00 $315.00 $299.00 $279.00
Christmas	Dec 16, 2011	Dec 26, 2011	4 + 7 +	$550.00 $499.00
New Year	Dec 27, 2011	Jan 2, 2012	3 + 7 +	$600.00 $550.00
Winter Value	Jan 3, 2012	Feb 2, 2012	3 + 5 + 7 + 10 + 14 +	$359.00 $329.00 $309.00 $299.00 $279.00
Regular Season	Feb 3, 2012	Mar 22, 2012	3 + 5 + 7 + 10 + 14 +	$359.00 $349.00 $339.00 $329.00 $319.00
Spring Value	Mar 23, 2012	Apr 15, 2012	3 + 5 + 7 + 10 + 14 +	$329.00 $319.00 $309.00 $299.00 $289.00
Summer/Fall	Apr 16, 2012	Nov 30, 2012	7 +	$99.00	Off Season, the ski resort is closed. Hot Tub and Swimming pool is not available.

Payment Info

Policy	Amount Required	Due Date	Payment Accepted
Reservation Deposit	25% of total	Due at time of booking	Online Credit Card
Balance of Payment	Full remainder	45 days prior to arrival
Damage Deposit	$2,000.00	Charged up to this maximum after departure if property is damaged, requires excessive cleaning, or if items are missing
Less than 45 days prior to arrival	Full payment	At time of booking

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Vacation Dates
Choose your preferred dates:
Arrive		Depart

Services
			Damage/Security Deposit ( Per booking )	$2,000.00

Your Contact Information
Call us if you need help booking 1-250-764-4485.

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